|
TULARE COUNTY SHERIFF'S DEPARTMENT COMMUNICATIONS CENTER |
| (559) 733-6211 | 2404 W. BURREL ST. VISALIA, CA 93291 |
| IN AN EMERGENCY, DIAL 9-1-1 |
WHO DO I GET WHEN I CALL 9-1-1?
1. Land-line phones (not cell phones)
If you call from
the unincorporated areas of Tulare County, 9-1-1 is
answered by the
Tulare County Sheriff's Office, in Visalia. We
dispatch Sheriff's
Deputies for the entire county. The Sub-Stations do
not answer 9-1-1.
If you call 9-1-1 from any phone in Sequoia / Kings
Canyon National
Park, your call is answered by the National Park
Service dispatch
center.
If you call from
inside the city limits of Dinuba, Visalia, Tulare, or
Porterville,
the Police Department in each city answers 9-1-1.
If you call from
inside the city limits of Woodlake, Exeter, Farmersville,
or Lindsay, your
call will be answered either by the Police Department
for your city, or
the Tulare County Sheriff's Office Dispatch Center.
The Sheriff's Office
dispatches for these cities after hours, weekends,
and some holidays.
9-1-1, Police, and Fire non-emergency lines are
switched to the
Sheriff's Office during the times we are dispatching for
these cities.
2. Cell phones
Most cellular 9-1-1
calls in California are routed to the California
Highway Patrol.
CHP dispatchers must determine where you are, and
transfer you to
the correct agency. It is VERY important that you
know where you are
when you call 9-1-1 from a cell phone! THERE IS
NO LOCATION INFORMATION
(AS YET) WHEN YOU CALL
9-1-1 FROM A CELL
PHONE IN TULARE COUNTY! It is very helpful if you can quickly
tell the CHP dispatcher
what your emergency is, where you are, and
what agency you
need. If you don't know the correct agency, tell the
CHP dispatcher where
you are, and what the problem is. The
dispatcher will
then transfer you to the correct agency.
If you dial 9-1-1
from your cell phone, and nobody answers, it is
probably because
CHP dispatchers are receiving multiple calls from
other cell phone
users regarding the same incident. Please stay on the
line until a dispatcher
can answer. Calls are answered in the order they
are received, hanging
up and redialing puts you at the end of the list!